Provider Centre Help Centre
Introduction to Provider Centre
There’s nothing better than a video to quickly show who you are and what you do to a customer. Watch the video to see "Introduction to Provider Centre"
https://www.youtube.com/watch?v=o4zRTgtugLQ&feature=youtu.be
If you have any further questions, please email us at support@providercentre.com.au.
Choose The Pricing Plan That’s Right For You
Watch the video to see how to choose the pricing plan that’s right for you
https://www.youtube.com/watch?v=OcDRvemmeH0&feature=youtu.be
If you have any further questions, please email us at support@providercentre.com.au.
Getting started and adding my Business
This video explains how to fill your business details (name, description, opening hours, cover photo…) in the provider centre.
https://www.youtube.com/watch?v=tTyLdVzHc8o&feature=youtu.be
If you have any further questions, please email us at support@providercentre.com.au.
Updating your business information
This video explains how to update your business information.
https://www.youtube.com/watch?v=9gPGAAARAx8&feature=youtu.be
If you have any further questions, please email us at support@providercentre.com.au.
Dashboard
This video explains how to review your dashboard views, leads and client reviews.
https://www.youtube.com/watch?v=o4zRTgtugLQ&feature=youtu.be
If you have any further questions, please email us at support@providercentre.com.au.
This video explains how to add a new “Announcement”.
https://www.youtube.com/watch?v=XNZdQZ-v7vs&feature=youtu.be
If you have any further questions, please email us at support@providercentre.com.au.
This video explains how to add a new “Events”.
https://www.youtube.com/watch?v=XaXmN2WRoWE&feature=youtu.be
If you have any further questions, please email us at support@providercentre.com.au.
This video explains how to add a new "Appointment".
https://www.youtube.com/watch?v=DepDa3X0D-4&feature=youtu.be
If you have any further questions, please email us at support@providercentre.com.au.
This video explains how to add a “Lead form”.
https://www.youtube.com/watch?v=aVZlrdFizOQ&feature=youtu.be
If you have any further questions, please email us at support@providercentre.com.au.
This video explains how to add a “Coupon”.
https://www.youtube.com/watch?v=KT7QVN3OWbw&feature=youtu.be
If you have any further questions, please email us at support@providercentre.com.au.
This video explains what is “Inbox & Invoices”
https://www.youtube.com/watch?v=3S5WIL9Mwog&feature=youtu.be
If you have any further questions, please email us at support@providercentre.com.au.
Password
This video explains how to update your profile and password
https://www.youtube.com/watch?v=KxTLbp3Fx7s&feature=youtu.be
If you have any further questions, please email us at support@providercentre.com.au.
How can I change my password?
1.To change your password, click on the sign-in section of the website and sign in using your existing account details (email and password).
2. Then click on update profile that will direct you to your profile where you can change your password.
3. Here, you will also be able to edit your contact details such as email, name, and location. For changing your password please refer to the Update Password section and enter your new password in both sections – New Password and Repeat Password. Then simply click on update Profile and use your new password to log in.
1. In the sign-in section where you can enter your login details, there is a dedicated section called ‘Forgot password’.
2. After clicking on this on the sign-in page and enter your email address in the field provided. You’ll then receive an email with instructions on how to reset your password. Follow the steps to create a new password – simple!
If you have any further questions, please email us at support@providercentre.com.au.